Terms of Service

Welcome to Mamaly Care, a platform that connects families with postpartum care professionals such as sleep consultants, doulas, and lactation experts.

By accessing or using our website or services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Who We Are

Mamaly Care (“we,” “our,” or “us”) operates an online platform that enables parents to find, book, and communicate with verified postpartum care providers.

2. Eligibility

You must be at least 18 years old to use our services. By using Mamaly Care, you confirm that you meet this requirement and that all information you provide is accurate and truthful.

3. Our Role

Mamaly Care is a marketplace platform. We do not provide medical or therapeutic services ourselves. All services are delivered by independent professionals. We do not guarantee any outcomes from interactions or bookings.

4. User Responsibilities

For Families: Provide accurate information when booking or messaging providers

Use the platform respectfully and responsibly

Comply with payment terms

For Providers: Maintain accurate service listings and availability

Only offer services you are qualified and certified to provide

Follow all applicable laws and professional guidelines

5. Payments & Cancellations

Payments are processed securely via our platform. Each provider may set their own cancellation or refund policies, which will be visible on their profile. Mamaly Care is not responsible for disputes outside the platform.

6. Reviews and Content

By posting reviews or content, you grant Mamaly Care a non-exclusive license to use, display, and share that content for marketing or platform purposes. We reserve the right to remove content that violates our community guidelines.

7. Account Termination

We may suspend or terminate your account for violations of our terms, misuse of the platform, or at our discretion to maintain a safe environment.

8. Limitation of Liability

Mamaly Care is not liable for any personal, physical, or financial loss resulting from services rendered through the platform. All engagements are at your own discretion and risk.

9. Modifications

We may update these Terms from time to time. You’ll be notified of significant changes. Continued use of the platform after changes constitutes acceptance.

10. Contact Us

For questions about these Terms, contact us at: 📧 support@mamalycare.com